LedGuru Academy
— Troubleshooting —
— Troubleshooting —
—— LedGuru Lighting Inc. Training Series
Subtitle: Gain hands-on knowledge of how to test, reset, and replace faulty GFCI/AFCI devices. Learn code-compliant troubleshooting techniques.
Introduction to GFCI and AFCI
Common Failure Symptoms
Safety Precautions Before Testing
Tools Required
Step-by-Step GFCI Troubleshooting
Step-by-Step AFCI Troubleshooting
Resetting GFCI and AFCI Devices
Replacing Faulty Devices
Code Compliance Checkpoints
Real-World Examples
Review & Best Practices
Quiz & Hands-on Exercise
Ground Fault Circuit Interrupter: Prevents electrical shock by detecting current leakage to ground.
Required in wet areas (bathroom, kitchen, garage, outdoor).
Arc Fault Circuit Interrupter: Detects hazardous arcing conditions that can cause fires.
Required in living rooms, bedrooms, and other habitable spaces per NEC/CEC.
Symptom Possible Cause
No power at outlet Tripped GFCI/AFCI
Frequent tripping Faulty load, damaged wiring
Cannot reset Device failure or downstream fault
Buzzing or arcing sound Arcing circuit (AFCI)
Turn off the main breaker before removing or inspecting any device.
Use insulated tools and wear safety gloves.
Test voltage before touching conductors.
Non-contact voltage tester
Multimeter
GFCI tester (with trip function)
Screwdrivers
Flashlight
Replacement GFCI/AFCI receptacles or breakers
Plug in a lamp or tester.
If dead, proceed.
Press RESET button. If it pops back or won’t stay in, it’s tripped.
Insert tester and press “TEST” button.
If GFCI does not trip, it's faulty.
Power should be wired to LINE terminals.
Reversed wiring may cause improper function.
Press RESET again. If outlet stays energized and trips properly with test, it’s OK.
Typically labeled with TEST button in panel.
Press TEST. The breaker should trip. If not, it’s defective.
Plug tester into an AFCI-protected circuit.
Simulate arc fault with tester. Breaker should trip.
Unplug all devices and try resetting.
Arcing loads (e.g., motors, cheap chargers) can trip AFCIs.
Look for loose neutral wires or damaged insulation.
Turn off breaker before pressing RESET.
For breakers: switch to OFF then back to ON.
For receptacles: press and hold RESET button until it clicks.
Turn off breaker.
Remove cover plate and mounting screws.
Test for no voltage.
Disconnect wires, noting LINE and LOAD positions.
Connect wires to new device.
Mount and test.
Turn off main panel breaker.
Remove panel cover.
Disconnect circuit and neutral wires from old AFCI breaker.
Snap in new breaker and connect wires.
Replace panel and test.
Code Area Requirement
GFCI Locations Kitchens, baths, garages, exterior, etc.
AFCI Locations Bedrooms, living rooms, hallways
Test Labels Devices must have TEST and RESET buttons
Date Codes Replace outdated units (10+ years)
Line/Load Miswiring Must be corrected to prevent false tripping
Diagnosis: Downstream outlet has ground fault
Solution: Disconnect LOAD terminals and retest main outlet.
Diagnosis: Vacuum motor generates arcing noise
Solution: Try on non-AFCI circuit, consider motor filter.
Always test GFCIs monthly using built-in button.
Label GFCI/AFCI-protected circuits clearly.
Educate homeowners on proper use and resetting.
Never bypass safety devices to stop nuisance tripping.
GFCI (Ground Fault Circuit Interrupter) protects against electric shock by detecting current leaks to ground (usually caused by moisture, faulty appliances, or contact with water).
AFCI (Arc Fault Circuit Interrupter) protects against electrical fires by detecting dangerous arcing conditions in wiring (e.g., from damaged insulation or loose connections).
In short:
GFCI = Prevents shock
AFCI = Prevents fire
A GFCI won’t reset if:
There is no power to the circuit (check breaker or upstream GFCI).
The line/load wires are reversed.
There’s a ground fault still present in the wiring or connected device.
The GFCI unit itself is damaged or defective.
The neutral wire is disconnected or shared improperly with another circuit (shared neutral issue).
👉 Tip: Use a voltage tester to verify power and confirm correct wiring before replacing the GFCI.
Step-by-step AFCI breaker test:
Visual Inspection: Look for loose wires or burn marks.
Press the “TEST” button on the breaker.
The breaker should trip immediately.
If it doesn’t trip, it may be faulty.
Reset the breaker by moving it fully OFF, then ON.
Optional: Use an AFCI tester (plug-in device) to simulate arc faults from outlets.
Confirm the breaker trips as expected.
⚠️ Reminder: AFCI test buttons simulate arcs internally. Plug-in testers simulate arcs on the circuit wiring.
According to the 2021 Canadian Electrical Code (CEC) and NEC (U.S.):
Kitchens; Laundry areas; Bathrooms; Basements; Garages; Outdoor outlets; Bedrooms (for AFCI)
📌 Where both GFCI and AFCI are required:
In modern homes, kitchens, laundry rooms, and outdoor receptacles often require dual-function protection (GFCI + AFCI).
Tools Needed:
Voltage tester
Screwdriver
Wire stripper
New GFCI outlet
Step-by-step:
Turn off power at the breaker panel.
Use a voltage tester to confirm the outlet is not live.
Unscrew and remove the old GFCI outlet.
Identify LINE vs. LOAD wires:
LINE = incoming power
LOAD = protected downstream outlets
(Use tester or labeling to confirm.)
Connect:
Black (hot) wire to LINE brass terminal.
White (neutral) wire to LINE silver terminal.
If using LOAD terminals, connect additional downstream wires carefully.
Tighten all screws, install the outlet back into the box.
Turn power back on, press the RESET button.
Test with “TEST” button and a plug-in tester to ensure proper function.
✅ Safety Note: Improper wiring (e.g., reversing line/load) will prevent reset or cause a shock hazard.
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